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Privacy Policy

WENDELL ESTATE HONEY PRIVACY POLICY

Wendell Estate Honey (‘We” and “the Company”) are committed to protecting and respecting your privacy.  We take our customer’s privacy seriously and we will only collect and use your personal information as outlined below.

This privacy policy describes the personal data collected or generated (processed) when you use our website (the “Site”), and how your personal data is used, shared, and protected.  It also explains the choices you have relating to your personal data and how you can contact us.

Personal Information Collected

If you have placed an order(s) or signed up directly with one of our sales representatives, then this information applies to you.  Providing us with your phone number(s), email and mailing address means that we can quickly and effectively update you on our work via these channels, until you decide otherwise.  For these purposes, in signing this agreement you agree that your personal information may be shared with trusted third parties or service providers.

WHAT Personal Data We Collect, WHEN and HOW It Is Used

We ask you for certain personal information to provide you with the products or services you request.  For example, when you make purchases, contact our customer services, request to receive communications, create an account, participate in our events or contests, or interact with our Site.  This personal data includes your:

    • Contact details including name, email, telephone number and shipping, billing address
    • Login and account information, including username and password (both of which Wendell Estate Honey will provide to you by your registered email, upon consent)
    • Payment information

The personal information we collect from you will be used in some or all of the following ways:

    • To deliver the products you have purchased from the Company
    • To update you on the delivery of the product and for customer support purposes
    • To provide you with relevant product information
    • Provided to third party service providers ONLY when processing personal data on our behalf, for example to process credit cards and payments, shipping deliveries, manage and service our data

We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from our Site.

In exceptional circumstances we may be required to disclose personal information, such as  when there are grounds to believe that that the disclosure is necessary to prevent a threat to life or health, data about how you use our Site to prevent or detect fraud, abuse, illegal uses and to comply with court orders, governmental request or applicable law.

Updating Your Personal Information

You can update your personal information anytime by accessing your account on our Site.  Alternatively you may contact us directly at info@wendellestate.ca

Security of Your Personal Information

The company ensures that all information collected will be safely and securely stored.

We protect your personal information by:

    • Restricting access to personal information
    • Maintaining technology products to prevent unauthorized computer access
    • Securely destroying your personal information when it is no longer needed for our record retention purposes

Collection of Computer Data

When you visit wendellestate.ca, our company services will automatically record information that your browser sends whenever you visit a website.

The data may include:

    • Your computer’s IP address
    • Browser type
    • Webpage you were visiting before you came to our site
    • The pages within our Site you visited
    • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide.  This data will not be used in association with any other personal information.

Third parties can collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

For a comprehensive and up-to-date summary of every third party accessing your web browser (through our Site or otherwise), we recommend installing a web browser plugin built for this purpose.  You can also choose to have your computer warn you each time a “cookie” is being sent, or you can choose to turn off all cookies.  You do this through your browser settings on each browser and devise you use.  Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.

Our Site may provide links to other (third-party) websites for your convenience or information.  Linked sites have their own privacy notices or policies, which we strongly encourage you to review.  To the extent any inked websites are not owned or controlled by us, we are not responsible for their content, any use of the websites or the privacy practices of the websites.

CHANGES to our Privacy Policy

Applicable law and our practices change over time.  If we decide to update our Policy, we will post the changes on our site.  If we materially change the way in which we process personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes.  This policy was modified in July 2020.

QUESTIONS and Feedback

We welcome questions, comments, and concerns about our Policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact our customer services:

info@wendellestate.ca| 844-201-2829 |+1 (204) 564-2599

PO Box 1439 Roblin, Manitoba, Canada R0L 1P0

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.